FAQ
7 Day Return*
Our 7 Day Free Return starts from the moment the bike arrives at your doorstep.
To make a return request, WhatsApp us with the following info within 7 days:
1. Order Number
2. Reason for the return
Once confirmed, you can drop off your bike at unit #02-09, 105 Sims Ave, Singapore 387429.
We cannot accept at the Beauty World Showroom.
Once the bike is returned, you will receive a full refund, minus a small $80 administration fee (which applies regardless of the reason of return).
The refund will take 4-7 working days to process. The refund will then be made directly back to your original payment method (usually via debit/credit card)
Click here for more T&Cs
Never! We believe that every customer deserves a brand new bike. And we also believe in charity.
Which is why we decided to kill 2 birds with one stone by offering consumers the benefits of a free trial, and donating whatever bikes get returned in the process.