7 Day Return*
Our 7 Day Free Return starts from the moment the bike arrives at your doorstep.
You will then receive a unit number and can proceed to drop off your bike at Beauty World shopping mall.
Once the bike is returned, the refund will take 4-7 working days to process. The refund will then be made directly back to your original payment method (usually via debit/credit card).
The refund will include the full cost of the bike minus a small $80 administration fee – regardless of the circumstances of the return.
Click here to read more about T&Cs for returns & refunds
Never! We believe that every customer deserves a brand new bike. And we also believe in charity.
Which is why we decided to kill 2 birds with one stone by offering consumers the benefits of a free trial, and donating whatever bikes get returned in the process.